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Support Center
Whether you need help navigating Crowdmates, managing your account, or using platform features, our support staff is ready to assist.
General Inquiries – Typically addressed within 24–48 hours.
Legal Questions
Reach out to our legal team for detailed guidance regarding Terms, Privacy, or regulatory compliance.
Response Time – 3–5 business days.
Responsible Gaming Resources
Find tips, tools, and advice to enjoy safe and balanced gameplay.
Response Priority – Within 24 hours.
Technical Assistance
For issues such as game errors, browser problems, or device malfunctions, our technical team can help.
Expected Response – 24–48 hours.
Connect with Crowdmates Support
Complete the required information below, and our team will contact you as soon as possible to help.
Crowdmates – Frequently Asked Questions
Common questions from our players
Do I need to install anything?
No installation needed. Enjoy every game instantly in your browser.
Who is allowed to play?
Only players aged 18 and above for secure and responsible gaming.
A game isn't starting—what should I do?
Try refreshing, clearing your cache, or switching browsers. Our support team is ready if you need extra help.
Is mobile-friendly play available?
Yes, all titles are optimized for smooth mobile and tablet gameplay.
Crowdmates Support Hub
Regular Assistance
Contact us Monday through Friday, from 9:00 AM to 5:00 PM (ET), for help with account management or general questions.
Fast-Track Support
Critical issues are prioritized and addressed within 24 hours.
Important Reminder: If you encounter pressing gaming situations, use the emergency contacts provided above.